MATTRESS KING 100-NIGHT TRIAL POLICY
Thank you for purchasing a new Mattress King product(s). We hold ourselves to high standards and are confident that you’ll be pleased with what you purchased. However, if you are dissatisfied, simply review our 100-Night Trial Policy(below) and, if you believe that you are entitled to take advantage of the terms, please contact us at firstname.lastname@example.org for instructions.
PLEASE NOTE THAT THE 100-NIGHT TRIAL POLICY APPLIES ONLY TO ORIGINAL PURCHASERS OF MATTRESS KING PRODUCTS WHO PURCHASED THEIR PRODUCT(S) DIRECTLY FROM AN AUTHORIZED MATTRESS KING LOCATION. PLEASE RETAIN YOUR PURCHASE RECEIPT SO THAT YOU CAN PRESENT IT TO US IF NECESSARY.
FREE 100-NIGHT TRIAL POLICY
If within the first 100 nights of sleeping on your new Mattress King mattress, you’re not completely satisfied—for any reason—you may exchange to a different mattress of the same size. A mattress protector must be purchased during the same transaction as the original purchase of the mattress and must be used correctly on the mattress. We allow one exchange per original purchase. Mattress King delivery service must be used to facilitate the exchange, the delivery charge will be based on your location. You may not bring the mattress to a Mattress King location for exchange. Not all mattresses at Mattress King are available for the 100-Night Trial period, see store for additional details. If you re-select to a lesser priced mattress a refund will be issued(minus the delivery charge).
The mattress you wish to exchange must be inspected, insect free, and stain free prior to approval of the exchange because your returned mattress will likely be donated to a charity.
Foundations and power bases are not eligible under the 100-Night Trial Policies.
The covered mattress must be exchanged for the same size mattress.
All exchanges must be done through the Mattress King delivery service. You may not bring the mattress to a Mattress King location for exchange.
Please note that, in all cases, the original receipt showing proof of purchase may be required to take advantage of the 100-Night Trial Policies.
These policies are limited to one return per household per year, and it must be exercised directly with Mattress King no later than the 100th day following delivery (or your personal possession) of the mattress.
The 100-Night Trial Policy only applies during the period in which the mattress is owned and controlled by the original purchaser. PLEASE RETAIN YOUR PURCHASE RECEIPT SO THAT YOU CAN PRESENT IT TO US IF NECESSARY.
We do not accept returns on our pillows, sheets, mattress protectors, bed frames, and power bases.
IMPORTANT COVERAGE EXCLUSIONS: Adjustable bases are not covered under the 100-Night Trial Policies. Boxes and foundations are not covered under the 100-Night Trial Policies. Only select mattresses are eligible for these policies. Special order mattresses do not qualify for the 100-Night Trial Policies.