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Help and Frequently Asked Questions

Top Questions

What is Mattress King’s 100-Night Comfort Guarantee?

At Mattress King, Oklahoma’s premier mattress retailer, we prioritize your sleep satisfaction. Our 100-Night Comfort Guarantee allows you to try any eligible mattress for 100 nights to ensure it meets your comfort needs. When you purchase a qualifying mattress, simply pair it with one of our mattress protectors to activate this exclusive trial period.

Your trial begins the moment your mattress is delivered. We recommend sleeping on it for at least 21 nights, giving your body time to adjust to the new support and comfort. If the mattress isn’t the perfect fit, you can exchange it once for a model that better suits you. There are no restocking fees, only a small one-time delivery fee for the exchange. To ensure proper handling, all exchanges are managed through Mattress King’s official delivery service.

With the 100-Night Comfort Guarantee, you can shop risk-free at Mattress King, knowing you have over three months to find your ideal mattress. As Oklahoma’s trusted mattress store, we’re dedicated to making your sleep experience exceptional with a straightforward exchange process and local expertise. For more details, visit our Trial Policy page or reach out to our Oklahoma-based team. Discover better sleep with Mattress King today!

What makes Mattress King different?

Mattress King, Oklahoma’s premier mattress retailer, stands out by making every customer feel like royalty. Founded in 2005 by Ryan Farris, a passionate entrepreneur from Oklahoma, our journey began with a dream to transform mattress shopping. Ryan left his role at Mathis Brothers Furniture to create a store that prioritizes quality, value, and exceptional service. Today, with six Oklahoma stores, Mattress King delivers on that vision, offering affordable mattresses at prices often half those of competitors, backed by a 98% customer satisfaction rate and over 1,700 five-star reviews.

Our commitment to excellence sets us apart. We provide same-day or next-day delivery to ensure you sleep better sooner. Our 100-night comfort guarantee lets you try your mattress risk-free, with hassle-free exchanges if it’s not perfect. Our team of fewer than 25 dedicated members fosters a tight-knit culture with low turnover, ensuring personalized service at every step. As an Oklahoma-born business, we’re deeply rooted in our community, guided by core values of honesty, hard work, and a customer-first mindset.

What truly makes Mattress King unique is our joyful brand experience. Our TV commercials, featuring Ryan Farris, aka The Mattress King, alongside local celebrity Johnny Ross, bring a fun, nostalgic charm that resonates with Oklahomans. These ads reflect our passion for making mattress shopping enjoyable, not just transactional. With over 6,000 mattresses sold annually and an on-site, engaged owner in Ryan, we’re dedicated to offering the best deals and evolving based on your feedback. Visit any of our six Oklahoma stores or explore mattresskingok.com to discover why Mattress King is the trusted choice for better sleep.

Do you offer financing?

At Mattress King, Oklahoma’s trusted mattress retailer, we make it easy to bring home your dream mattress with flexible financing options. Whether shopping online at mattresskingok.com or visiting one of our six Oklahoma stores, you can choose payment plans that fit your budget. Online, use Affirm or Shop Pay at checkout for convenient monthly payments. In-store, explore options like Synchrony, Affirm, or Snap Finance, including lease-to-own plans with a 100-day same-as-cash option. Discover the best financing solution for you by visiting our financing page at mattresskingok.com/financing and start sleeping better today!

Do I need a boxspring or foundation for my mattress?

Understanding whether you need a boxspring or foundation for your mattress is crucial. Often, these terms are used interchangeably, with modern boxsprings essentially acting as foundations without actual springs. The necessity of a boxspring or foundation depends largely on your bed frame.

For Traditional Bed Frames: If your bed frame has fewer than 10 slats or crossbars, a boxspring or foundation is necessary. It provides a level, stable surface, ensuring your mattress is properly supported. This helps in maintaining the mattress's structure and can extend its lifespan.

For Platform Beds: Many contemporary bed frames are designed as platform frames. These usually include 11 or more slats or a solid steel grid, eliminating the need for a separate foundation. Platform beds offer sufficient support for your mattress on their own.

Adjustable Bases: The rising popularity of adjustable bases, which can raise and lower your head and feet, has also influenced mattress support. These bases are self-supporting and designed to offer optimal mattress support without needing an additional foundation.

Importance of Proper Support: Regardless of your bed type, ensuring your mattress rests on a solid, level surface is vital. This not only helps in keeping your spine properly aligned but also enhances the overall comfort and durability of your mattress.

Further Guidance: For more information on choosing the right foundation for your mattress and insights into various bed types, you can explore our detailed Mattress Buying Guide. Here, we also offer a range of accompanying products that complement your mattress choice, ensuring you have everything you need for a great night’s sleep.

Do you offer delivery and old mattress haul-away services?

Yes, at Mattress King, we provide convenient delivery services across Oklahoma. We pride ourselves on offering fast, one-day delivery options. For those who opt for our upgraded delivery service, priced at $99, we not only deliver but also set up your new mattress and haul away your old one. In addition to this, we offer a free delivery option that includes doorstep drop-off, similar to services provided by FedEx and Amazon. This option is great for those who prefer a contactless delivery to their front porch or door. For a comprehensive understanding of our delivery services and to find the best option for your needs, please visit our delivery information page here.

Do Mattress King products come with a warranty?

Absolutely! At Mattress King, every product we offer is backed by a manufacturer's warranty, ensuring peace of mind with your purchase. The specific warranty details for each product vary, so we encourage you to read through our list of warranties here. This will provide you with all the information you need regarding the coverage and terms for each item. Rest assured, we're committed to providing quality products with reliable warranty support.

You can find more information on our warranty here. To learn more about the Mattress King comfort guarantee, click here.

Are Ryan Farris(aka The Mattress King) and Johnny Ross related?

We get this one a lot! No, Ryan Farris, aka The Mattress King, and Johnny Ross, our beloved commercial co-star, aren’t grandpa and grandson—they’re colleagues and close friends. Ryan, the owner of Mattress King, teamed up with Johnny in 2009 to create our iconic TV commercials that have become a staple in Oklahoma. Their chemistry brings laughs and lets customers know we’re here to help find the perfect mattress. With six locations across the state, we love connecting with Oklahomans through our ads and in our stores. Catch our latest spots and shop with us at mattresskingok.com!

Do you stock these mattresses?

Yes, we almost always have mattresses in stock at Mattress King! Our large inventory across six Oklahoma locations means we can offer same-day or next-day delivery, getting you to better sleep fast. It’s rare for us to run out, so you can shop with confidence knowing your new mattress is ready when you are. Browse our selection online or visit a store to find the perfect fit. Check out mattresskingok.com to start shopping today!

What are the dimensions of a mattress?

Choosing the right mattress size is easy when you know the dimensions! At Mattress King, we offer a range of sizes to fit your needs. A twin measures 38 inches wide by 75 inches long, perfect for kids or small spaces. A twin XL, at 38 by 80 inches, adds extra length for taller sleepers. A full, sized at 54 by 75 inches, works well for single adults but is narrower than a queen, which is 60 by 80 inches and ideal for couples or spacious solo sleeping. A king, at 76 by 80 inches, offers more width than a queen, great for families or those wanting extra room. A California king, measuring 72 by 84 inches, is longer but slightly narrower than a king, suited for taller people or larger bedrooms. Not sure which fits your space? Visit us at any of our Oklahoma locations or check out mattresskingok.com/mattresses to explore our selection!

Orders & Delivery

Do you offer white-glove delivery and in-home setup?

Yes! At Mattress King, we offer two convenient delivery options to suit your needs.

Free Doorstep Delivery is fulfilled by our local Mattress King Delivery Team. Your mattress will be delivered to your doorstep or garage—similar to a FedEx, UPS, or Amazon delivery. It's quick, easy, and completely contactless.

White-Glove Delivery & In-Home Setup is available for just $99. Our experienced team will bring your mattress into the room of your choice, set it up, and remove all packaging. If needed, we’ll also haul away your old mattress and box spring.

With over 20 years of experience serving Oklahoma, Mattress King makes mattress delivery simple and stress-free.

What payment types do you accept?

Paying for your mattress is simple at Mattress King! In any of our six Oklahoma stores, you can use cash, check, debit cards, or credit cards like Visa, MasterCard, Discover, and American Express. Shopping online? We accept debit and credit cards, plus Affirm and Shop Pay for easy payments. Looking to finance? We offer flexible plans through Snap Finance, Synchrony, and Affirm to fit your budget. Visit mattresskingok.com/financing to explore financing options and find the perfect mattress with a payment plan that works for you!

How can I cancel my order?

Need to cancel your order? No problem! If your mattress hasn’t been delivered or picked up, you can cancel easily. For in-store purchases, contact the Mattress King store where you placed your order—find phone numbers for all six Oklahoma locations here. For online orders, give us a call at 405-564-0561. If your order has already been delivered, check out our return policy at here for next steps.

Refunds

Cash or Check Payments:
If you paid by cash or check, your refund will be issued by check. Please allow up to 7 business days for it to arrive. We do not offer cash refunds.

Credit or Debit Card Payments:
If you paid with a credit or debit card, your refund will be processed to the same card used for your original purchase. It may take several business days for the refund to show on your account, depending on your bank or card issuer.

PayPal Payments:
If you used PayPal at checkout, your refund will be issued to your PayPal account. Please allow 7 to 10 business days for it to reflect.

Synchrony Financing:
If you used Synchrony for financing, your refund will be applied to your Synchrony account. Please allow 3 to 5 business days for the update to appear.

Affirm Financing:
If you used Affirm, your refund will be issued back to your Affirm account. Processing typically takes 5 to 7 business days.

Snap Finance:
If you used Snap Finance, we will contact Snap directly to request an account adjustment. In some cases, Snap may not allow refunds or adjustments. If a refund is not approved by Snap, no refund will be issued.

How will I know when my mattress will be delivered?

If you place your order online during our normal business hours, we will call you within 2 hours to schedule your delivery date and time. For in-store purchases, your delivery time will be scheduled at checkout and listed on your receipt.

On the day of delivery, once your order is loaded onto the truck, we will call you and also send a text message with your estimated arrival time (ETA). Our delivery tracking system will include a link so you can follow the truck in real time as it's en route to your home.

Please note: All scheduling and delivery update calls are made during our normal business hours. Our typical delivery window is 4 hours, and we do our best to keep you informed every step of the way.

Do you deliver outside of Oklahoma?

At this time, Mattress King only delivers within the state of Oklahoma. Our current delivery system is designed to serve Oklahoma residents exclusively, and we are not able to offer out-of-state shipping or delivery.

If you’re located in Oklahoma, we’d love to help you with fast, professional delivery — typically within 24 hours. For all other areas, we hope to expand our delivery range in the future, so stay tuned!