Mattress King Distribution Center

We are located at 4401 W Reno Ave, Oklahoma City, Ok 73107. We are just off the corner of Reno and Meridian Ave just east of the On the Border restaurant.

At Mattress King, ensuring the quality and condition of our mattresses is a top priority. When exchanging a mattress, we require a delivery fee to manage the process professionally. This policy helps ensure that the returned mattress remains in its original condition during transit. In the past, allowing customers to return mattresses themselves often led to unintentional damage, such as drag marks or other harm incurred during transport. By managing the exchange process with our own delivery team, we ensure that the exchanged mattress is properly protected and transported without any issues. This fee is a standard part of our exchange policy and applies to all deliveries to your designated area, reinforcing our commitment to quality service and product care.

Under Mattress King's policy, the purchase of our mattress protector at the time of buying your mattress is essential for participating in the 100-night trial. If our mattress protector was not purchased with your mattress, unfortunately, you won't be eligible for the mattress exchange. This requirement is in place to ensure the highest standards of hygiene and mattress protection, which is a key aspect of our commitment to customer satisfaction and product quality.

While our delivery team at Mattress King does not move furniture, we are happy to relocate your old mattress set to another room in your home as part of our upgraded delivery service. To ensure a smooth and efficient delivery of your new mattress set, we kindly ask that you have the room prepared and ready for us upon arrival.

At Mattress King, we take pride in providing a personalized delivery experience. We do not use third-party services; instead, all deliveries are handled by our in-house team, fully employed by Mattress King. Our professional delivery crew arrives in branded Mattress King vehicles and wears official Mattress King uniforms. This ensures that you recognize our trusted team, specialized in the setup of mattresses and adjustable bases, ensuring a secure and expert delivery right to your doorstep.

Absolutely! When you opt for our upgraded delivery service, which includes setup and haul away, we take care of your old mattress and box springs. Please note that this service does not extend to bed frames or other furniture. For us to safely remove your mattress and box springs, they must be in a sanitary condition and free of any infestations. This way, we ensure a seamless and hygienic transition to your new sleep setup.

Stay informed every step of the way with Mattress King's efficient One-Day Delivery service. Whether you order online or in-store, we collaborate with you to schedule a delivery time that suits your convenience. We provide a 2-hour delivery window, ensuring you're not left waiting.

On the day of delivery, we keep you updated with a phone call and a text message as soon as our drivers start their route to your location. For online purchases, expect a call from us within 12 hours of your order to arrange a suitable delivery date and time. Rest assured, we make the delivery process smooth and hassle-free, keeping you in the loop at every stage.

Absolutely! At Mattress King, we're dedicated to ensuring you find the perfect mattress for your sleep needs. That's why we offer an exclusive 100-night trial period on eligible mattresses. To participate in this trial, simply purchase one of our mattress protectors with your new mattress.

If you find that your new mattress doesn't quite meet your comfort needs, don't worry. We offer a hassle-free, one-time exchange for a mattress that better suits you. There are no restocking fees involved – the only cost is a minimal one-time delivery fee. It's important that exchanges are conducted through Mattress King's official delivery service to guarantee proper handling of your returned mattress.

Your trial period kicks off from the day you receive your mattress. We recommend sleeping on it for at least 21 days, as this gives your body enough time to adjust to the new sleeping surface.

For more detailed information about our trial policy, please visit Mattress King's Trial Policy.

When choosing the ideal foundation for your mattress at Mattress King, it's important to understand the differences between regular profile and low profile box springs. A regular-profile box spring is typically about 9 inches in height, providing a classic, elevated appearance. However, this option might make your mattress sit too high for some bed frames. On the other hand, our low-profile box springs, at approximately 4.5 inches tall, offer a more streamlined, low-to-the-ground look. This can not only enhance the aesthetic of your bed frame but also make getting in and out of bed easier, especially if a high mattress is a concern.

Despite their height differences, both types offer the same level of support and durability, ensuring a solid foundation for your mattress. The choice between a regular or low profile box spring ultimately depends on your preferred bed height and style. Whether you're drawn to a statement-making taller bed or a subtle, minimalist lower bed setup, Mattress King has options to align with your personal preference.

At Mattress King, we offer a return policy designed for those instances where you might purchase an item that wasn't needed. Our policy is simple and straightforward, focusing on ensuring our products are returned in their original condition.

Within 3 Days for Full Refund: If you've bought an item that you later realize you don’t need, you can return it within three days for a full refund. The key condition for a refund is that the product must be returned in 'factory-new' condition. This means that the product should be undamaged and remain in its original sealed packaging.

Processing Your Refund: Upon meeting these criteria, we will efficiently process your refund. The amount will be credited back to your original payment method or, if you prefer, as in-store credit.

Beyond the Return Window: If you've passed the three-day return window, we still have options available for you. Please refer to our trial policies page to explore the possibility of a comfort exchange.

For Complete Details: To get a comprehensive understanding of our return policy, we invite you to visit our return policy page. Here, you'll find all necessary information for a hassle-free return process.

Customer-Centric Approach: Our objective at Mattress King is to provide a shopping experience that is both convenient and aligned with your needs, ensuring you get the right product for your home.